Care-N-Care Legal Terms & Policies

Member Terms of Use

Also sometimes called "Terms of Service" or "Member Agreement".

1. Acceptance of These Terms

These Member Terms of Use ("Terms") are a binding agreement between you and My POD Care Inc ("Care-N-Care," "we," "us," or "our"). By accessing or using the Care-N-Care website, mobile application, or any other services we provide (collectively, the "Service"), you agree to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Description of the Service

Care-N-Care is a neighborhood-focused platform that allows members to:

• Create and join private groups of neighbors, parents, and caregivers.
• Coordinate calendars for care (such as childcare, pet care, and other similar care arrangements).
• Communicate within groups via messages, posts, and media.
• Share updates, including photos and other content, connected to care sessions.
• Discover and interact with local businesses that may advertise or promote services on our platform.

We may add, change, or remove features from time to time, and we may suspend, discontinue, or restrict parts of the Service at our discretion.

3. Eligibility & Accounts

• You must be at least 18 years old and capable of entering a legally binding contract to use the Service.
• You agree to provide accurate, current, and complete information when you create an account and to keep it updated.
• You agree to use your real identity and not impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• You are responsible for maintaining the security of your login credentials and for all activity under your account.
• You consent to Care-N-Care conducting background verification checks, including but not limited to searches of sex offender registries, at any time during or after registration. Registration may be denied or accounts terminated based on the results of such checks.

4. Platform Role & No Employment / Agency Relationship

Care-N-Care is a technology platform that enables users to connect and coordinate care. We do not:

• Employ or supervise caregivers, parents, sitters, or businesses on the platform.
• Provide care services ourselves.
• Guarantee, endorse, or certify any user, care provider, or business.

Any care arrangements, meetups, or services scheduled through the Service are solely between the users involved. You understand that you are responsible for evaluating and selecting the people you trust with your family, home, or pets, and for complying with any applicable laws (for example, background checks, licensing, or tax obligations).

5. User Content & License

You may post, upload, or otherwise submit text, photos, media, and other content through the Service ("User Content"). You retain any ownership rights you have in your User Content.

By submitting User Content, you grant Care-N-Care a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute that content as reasonably necessary to operate and improve the Service (for example, showing your messages and photos to members of your groups).

You are solely responsible for your User Content and you represent and warrant that you have all rights necessary to grant the license above, and that your content does not violate any law or third-party rights.

6. Prohibited Conduct

You agree that you will not, and will not assist or enable others to:

• Use the Service for any unlawful, fraudulent, or malicious purpose.
• Harass, threaten, or abuse other users, or post content that is hateful, discriminatory, or harmful.
• Post content that incites violence, promotes illegal activity, or contains child sexual abuse material or exploitation.
• Impersonate any person or entity, or misrepresent your identity or affiliation.
• Attempt to scrape, crawl, or harvest data in bulk from the Service without our written permission.
• Reverse engineer, decompile, or attempt to derive the source code of any part of the Service.
• Interfere with or disrupt the operation of the Service or the experience of other users.

7. Local Businesses & Advertising (Overview)

Care-N-Care may allow local businesses, caregivers, or other professionals to create business profiles or run advertisements or promotions ("Business Services"). If you use the Service in a commercial capacity, you agree to these Terms and also to our Business & Advertising Terms.

8. Third-Party Services

The Service may link to or integrate with third-party websites, apps, or services, such as payment providers, mapping services, analytics, or messaging tools. We are not responsible for third-party services, their content, or their privacy practices. Your use of any third-party services is subject to their own terms and policies.

9. Suspension & Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, pose a risk to other users, or if it is reasonably necessary for us to protect our platform, users, or legal interests. You may stop using the Service and request account deletion at any time.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not guarantee any particular outcome from your use of the Service.

11. Limitation of Liability

To the fullest extent permitted by law, Care-N-Care and its officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or loss of profits, data, or goodwill, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

To the extent permitted by law, our total liability for all claims arising out of or related to the Service will not exceed the greater of (a) the amount you have paid us in fees in the 12 months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Care-N-Care and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your User Content; or (c) your violation of these Terms or applicable law.

13. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or related to them will be governed by the laws of the State of Connecticut, without regard to its conflict of laws principles.

You and Care-N-Care agree that any disputes will first be addressed through good-faith informal discussions. If not resolved, you agree that disputes will be resolved exclusively in the state or federal courts located in Fairfield County, Connecticut, unless we mutually agree to an alternative dispute process such as arbitration.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Effective date" at the top. Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

My POD Care Inc (Care-N-Care)
Email: contact@care-n-care.com

Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect information in connection with the Care-N-Care Service.

1. Who We Are

My POD Care Inc ("Care-N-Care," "we," "us," or "our") operates a calendar and communications platform that helps neighbors coordinate care and discover local services. We are the controller of personal information we process in connection with the Service.

2. Scope

This Privacy Policy applies to information we collect about you when you use our website, mobile application, or other services that link to this Policy (collectively, the "Service").

3. Information We Collect

3.1 Information You Provide

• Account information: name, email address, phone number, password, neighborhood or general location, and similar details when you create an account.
• Profile information: information you choose to share about your household, pets, children (e.g., names or nicknames, ages, notes), and any preferences for care.
• Care & scheduling information: bookings, time slots, group memberships, notes about care sessions or arrangements.
• Communications & content: messages, posts, photos, and other content you submit to groups or send to other users.
• Business information: if you create a business profile or advertise, we may collect business name, address, description of services, licenses (if you choose to provide them), and contact information.

3.2 Information We Collect Automatically

• Device & log data: IP address, browser type, operating system, device identifiers, pages visited, links clicked, and timestamps.
• Usage data: interactions with features (such as calendar events created, messages sent), and app performance data.
• Approximate location: derived from your IP address or general location settings in the app, used to help you connect with local groups and businesses.

3.3 Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in, understand how the Service is used, and improve our features. You can control or disable cookies through your browser settings, though this may affect certain functionalities.

4. How We Use Your Information

We use the information we collect for purposes including:

• Providing, maintaining, and improving the Service and its features.
• Creating and managing your account and group memberships.
• Facilitating care scheduling, reminders, and communication between members.
• Enabling you to discover and interact with local businesses, if you choose.
• Sending service-related notifications, such as changes to a booking or updates to our terms.
• Monitoring and enforcing compliance with our Terms and Community Guidelines.
• Protecting our users, our platform, and our legal rights (e.g., fraud prevention, security).
• Conducting analytics and improving our user experience, using aggregated and/or de-identified information where possible.
• Complying with legal obligations and responding to lawful requests from authorities.

5. Legal Bases (Where Applicable)

Where laws require us to have a legal basis to process your personal information (for example, in the European Economic Area or the UK), we rely on one or more of the following bases:

• Contract: processing necessary to provide the Service you requested.
• Legitimate interests: such as maintaining and improving the Service, preventing abuse, and protecting users.
• Consent: for certain uses (e.g., some marketing). You can withdraw consent at any time.
• Legal obligations: where we must process data to comply with the law.

6. How We Share Information

We may share your information as follows:

• With other users: information reasonably needed to coordinate within your groups, such as your name, profile details, and content you choose to share.
• With service providers: third parties who help us operate the Service (for example, hosting, analytics, communications, or payment providers). They are only allowed to use your data to provide services to us and must protect it appropriately.
• With business accounts: if you interact with a business profile, we may share information necessary to complete a transaction or respond to your inquiries.
• For legal reasons: when we believe in good faith that disclosure is necessary to comply with the law or legal process, protect the rights and safety of our users or the public, or to enforce our Terms.
• Business transfers: as part of a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate confidentiality protections and continued protection of your data.

We do not sell your personal information to third parties for their own independent marketing purposes.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we will either delete or anonymize it.

8. Your Rights & Choices

Depending on your location and applicable law, you may have rights to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and operational exceptions.
• Object to or request restriction of certain processing activities.
• Receive a copy of your data in a structured, commonly used format where technically feasible.

You can exercise some of these rights through your account settings. You may also contact us at contact@care-n-care.com.

9. Children's Privacy

The Service is intended for adults. We do not knowingly collect personal information directly from children under 13 years of age. Information about children (e.g., care recipients) should be provided only by a parent or legal guardian.

If you believe we have collected personal information from a child under 13 without appropriate consent, please contact us so we can delete it.

10. Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, use, alteration, or destruction. However, no system can be completely secure; you use the Service at your own risk, and you should take steps to keep your account credentials safe.

11. International Data Transfers

We may process and store your information in the United States and other countries where we or our service providers operate. These countries may have different data protection laws than your home country. When we transfer personal information internationally, we take steps to ensure it is protected in line with this Privacy Policy and applicable law.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. If we make material changes, we will provide notice (for example, by updating the effective date or providing an in-app notification). Your continued use of the Service after changes take effect indicates your acceptance of the updated Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

My POD Care Inc (Care-N-Care)
Email: contact@care-n-care.com

Business & Advertising Terms

These additional terms apply when you use Care-N-Care in a commercial capacity — for example, as a local business, caregiver, or professional promoting services or running advertisements on the platform.

1. Relationship to Member Terms

These Business & Advertising Terms ("Business Terms") supplement the Member Terms of Use. If you use the Service for any business, commercial, or professional purpose, you agree to both the Member Terms and these Business Terms. If there is a conflict, these Business Terms control for business-related activities.

2. Business Accounts & Eligibility

• You must have authority to bind the business or organization you represent to these Business Terms.
• You agree to provide accurate and up-to-date information about your business, including name, address, contact details, and any licensing required by law for the services you offer.
• You are responsible for complying with all applicable laws and regulations related to your business, including advertising, consumer protection, licensing, tax, and privacy obligations.

3. Business Content & Advertising

"Business Content" includes business profiles, listings, posts, promotions, ads, and any other material you share to promote your services.

You agree that Business Content will:

• Be truthful, not deceptive or misleading, and not omit material information.
• Comply with applicable laws, including advertising and consumer protection laws.
• Not promote illegal products or services.
• Comply with our Community Guidelines.

We may reject, remove, or require modification of any Business Content at our discretion, including for quality, safety, or legal reasons.

4. Fees & Payment (If Applicable)

We may charge fees for certain Business Services, such as promoted listings or paid ads. If fees apply:

• We will describe applicable pricing, billing cycles, and payment methods at the time of purchase.
• You authorize us (or our payment processor) to charge your chosen payment method for all applicable fees.
• Except where required by law, fees are non-refundable.

5. Metrics & Reporting

Any metrics or analytics we provide (such as views, clicks, or interactions) are provided "as is" and may be estimates or subject to change. We are not responsible for your business decisions made based on such metrics.

6. License to Use Your Business Marks

You grant us a non-exclusive, royalty-free license to use your business name, logo, and other marks as reasonably necessary to display your Business Content on the Service and in promotional materials showing how the Service works (for example, screenshots in marketing materials).

7. No Guarantee of Results

We do not guarantee any particular performance or outcome from Business Services, such as a specific number of impressions, clicks, leads, bookings, or revenue.

8. Termination of Business Services

We may suspend or terminate your Business Services at any time, including if you breach these Business Terms, our Member Terms, or our Community Guidelines, or if we discontinue some or all of our Business Services.

9. Additional Disclaimers & Liability

To the fullest extent permitted by law, our disclaimers and limitations of liability in the Member Terms of Use also apply to our Business Services. In addition, you agree that any claim related to Business Services must be brought within one year of the event giving rise to the claim.

Community Guidelines

These Guidelines explain how we expect members and businesses to behave on Care-N-Care. They are part of our Terms and help keep neighborhood care coordination safe, respectful, and useful.

1. Purpose of Care-N-Care

Care-N-Care exists to help neighbors coordinate care and support one another — for children, pets, and households — and to connect with trusted local providers. Everything you post should support this purpose.

2. Real Identity & Authenticity

• Use your real name and accurate information in your profile.
• Do not impersonate anyone or misrepresent your relationship to a child, pet, or household.

3. Safety & Respect

• Communicate respectfully. Harassment, bullying, and threats are not allowed.
• Do not post hateful or discriminatory content targeting individuals or groups.
• Do not share content that glorifies self-harm, violence, or dangerous behavior.

4. Care-Specific Guidelines

• Do not post photos or videos of children you do not have permission to share.
• Respect the privacy of families, homes, and locations; do not share sensitive personal details publicly.
• Follow all laws and best practices for child and pet safety during care arrangements.

5. Prohibited Content & Activity

• Illegal goods or services, including drugs or weapons.
• Fraudulent schemes, scams, or deceptive offers.
• Spam, irrelevant self-promotion, or repetitive posting.
• Sharing private information about others without consent ("doxxing").
• Any content involving exploitation or abuse of children or vulnerable individuals.

6. Local Businesses & Promotion

• Businesses should be honest, transparent, and responsible in how they present their services.
• Do not post fake reviews or request others to post misleading endorsements.
• Follow all advertising laws and our Business & Advertising Terms.

7. Reporting & Enforcement

We encourage users to report content or behavior that may violate these Guidelines. We may take actions such as:

• Issuing warnings or education to the member.
• Removing or editing content that violates our policies.
• Temporarily or permanently suspending accounts or access to features.
• Notifying law enforcement if we believe there is a risk of harm or illegal activity.

We reserve the right to enforce these Guidelines in our discretion and consistent with our Terms and applicable law.

8. Updates to These Guidelines

We may update these Community Guidelines over time. We will indicate when they were last updated and may provide additional notice if changes are significant. Your continued use of the Service means you agree to the updated Guidelines.