Care-N-Care Legal Terms & Policies

Effective Date: February 24, 2026

These documents are provided by My POD Care Inc (doing business as "Care-N-Care"). They govern your use of our website, apps, and services that enable calendar-based coordination of care (such as childcare, pet care, and similar services), AI-powered educational tools, an independent tutor marketplace, and the ability for local businesses to promote their services to our users.

Member Terms of Use

Also sometimes called "Terms of Service" or "Member Agreement".

1. Acceptance of These Terms

These Member Terms of Use (“Terms”) are a binding agreement between you and My POD Care Inc (“Care-N-Care,” “we,” “us,” or “our”). By accessing or using the Care-N-Care website, mobile application, or any other services we provide (collectively, the “Service”), you agree to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Description of the Service

Care-N-Care is a neighborhood-focused platform that allows members to:

  • Create and join private groups of neighbors, parents, and caregivers.
  • Coordinate calendars for care (such as childcare, pet care, and other similar care arrangements).
  • Communicate within groups via messages, posts, and media.
  • Share updates, including photos and other content, connected to care sessions.
  • Discover and interact with local businesses that may advertise or promote services on our platform.
  • AI-Powered Educational Tools: automated quizzes, interactive learning experiences, and AI-generated educational content available via subscription.
  • Tutor Marketplace: a directory of independent, third-party tutors who offer services through the Platform. Tutors are independent service providers and are not employees, agents, or representatives of Care-N-Care.

The Platform does not supervise, monitor, or control in-person or virtual interactions, tutoring sessions, or care arrangements made through the Platform.

We may add, change, or remove features from time to time, and we may suspend, discontinue, or restrict parts of the Service at our discretion.

3. Eligibility & Accounts

  • You must be at least 18 years old and capable of entering a legally binding contract to use the Service.
  • You agree to provide accurate, current, and complete information when you create an account and to keep it updated.
  • You agree to use your real identity and not impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • You are responsible for maintaining the security of your login credentials and for all activity under your account.
  • You consent to Care-N-Care conducting background verification checks, including but not limited to searches of sex offender registries, at any time during or after registration. Registration may be denied or accounts terminated based on the results of such checks.
  • If registering a minor for AI educational tools, you represent and warrant that you are the minor's parent or legal guardian and accept full responsibility for the minor's use of those tools.

4. Platform Role & No Employment / Agency Relationship

Care-N-Care is a technology platform that enables users to connect and coordinate care. We do not:

  • Employ or supervise caregivers, parents, sitters, or businesses on the platform.
  • Provide care services ourselves.
  • Guarantee, endorse, or certify any user, care provider, or business.
  • Provide certified academic instruction or guarantee educational outcomes.
  • Supervise, direct, or control tutoring sessions arranged through the Tutor Marketplace.

Any care arrangements, meetups, or services scheduled through the Service are solely between the users involved. You understand that you are responsible for evaluating and selecting the people you trust with your family, home, or pets, and for complying with any applicable laws (for example, background checks, licensing, or tax obligations).

5. User Content & License

You may post, upload, or otherwise submit text, photos, media, and other content through the Service (“User Content”). You retain any ownership rights you have in your User Content.

By submitting User Content, you grant Care-N-Care a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute that content as reasonably necessary to operate and improve the Service (for example, showing your messages and photos to members of your groups).

You are solely responsible for your User Content and you represent and warrant that you have all rights necessary to grant the license above, and that your content does not violate any law or third-party rights.

6. Prohibited Conduct

You agree that you will not, and will not assist or enable others to:

  • Use the Service for any unlawful, fraudulent, or malicious purpose.
  • Harass, threaten, or abuse other users, or post content that is hateful, discriminatory, or harmful.
  • Post content that incites violence, promotes illegal activity, or contains child sexual abuse material or exploitation.
  • Impersonate any person or entity, or misrepresent your identity or affiliation.
  • Attempt to scrape, crawl, or harvest data in bulk from the Service without our written permission.
  • Reverse engineer, decompile, or attempt to derive the source code of any part of the Service.
  • Interfere with or disrupt the operation of the Service or the experience of other users.

7. Local Businesses & Advertising (Overview)

Care-N-Care may allow local businesses, caregivers, or other professionals to create business profiles or run advertisements or promotions (“Business Services”). If you use the Service in a commercial capacity, you agree to these Terms and also to our Business & Advertising Terms.

8. Parent Scheduling & Private Groups

Private Groups

Groups on the Platform are invitation-only and are created and managed by participating parents and guardians. The Platform:

  • Does not screen or vet group members beyond basic account verification
  • Does not verify identities beyond standard account registration
  • Does not endorse, approve, or recommend any group member

Membership decisions are made exclusively by the participating parents and guardians who manage each group.

No Background Checks for Group Members

The Platform does not conduct background investigations of parents or group members participating in scheduling groups. Any links to public resources (such as sex offender registries) are provided for informational convenience only. The Platform does not verify, interpret, or guarantee the accuracy of public records.

Assumption of Responsibility

Parents and guardians are solely responsible for:

  • Evaluating other group members before sharing care responsibilities
  • Supervising their children during all activities
  • Determining the suitability and safety of activities coordinated through the Platform
  • Ensuring safety in all in-person interactions

The Platform makes no representations regarding the character, background, fitness, or conduct of any user.

Community Scheduling & Cancellations

Care sessions, playdates, and other activities coordinated through the Platform are voluntary, mutual-aid arrangements between participating parents and guardians. They are not paid services, contractual commitments, or guaranteed appointments. The Platform facilitates scheduling and communication but does not guarantee that any scheduled session will occur as planned.

You acknowledge and agree that:

  • Any parent or guardian may cancel, reschedule, or decline a care session at any time and for any reason
  • Participation in community scheduling is entirely voluntary and does not create a binding obligation between users to provide care
  • The Platform is not responsible for cancellations, no-shows, late arrivals, early departures, or any changes to scheduled sessions by other users
  • You should not rely solely on a scheduled care session as your only plan for childcare, pet care, or other arrangements — always have a backup plan in case a session is canceled or modified
  • Disputes regarding scheduling, cancellations, or no-shows are between the users involved and must be resolved directly between those users — Care-N-Care will not mediate, arbitrate, or adjudicate scheduling disputes between community members

No monetary obligation: Community care scheduling through the Platform does not create a payment obligation between users. Users may not use the Platform to demand compensation, fees, or penalties from other users for canceled or rescheduled community care sessions. Paid services (such as tutoring arranged through the Tutor Marketplace) are governed by separate terms.

Care-N-Care disclaims all liability for any loss, damage, inconvenience, or expense arising from a canceled, rescheduled, or unfulfilled care session, including but not limited to lost wages, missed work, backup childcare costs, travel expenses, or emotional distress.

9. AI Educational Tools (Subscription Services)

Nature of AI Services

The AI learning tools available on the Platform are automated educational software designed to provide quizzes, interactive learning experiences, and AI-generated educational content. The Platform:

  • Does not provide certified instruction unless explicitly stated
  • Does not guarantee academic improvement or specific learning outcomes
  • Does not replace parental supervision of a child's education

Parents and guardians remain responsible for monitoring a child's learning progress and determining the suitability of AI-generated content.

Subscription Terms

Access to AI Educational Tools requires a paid subscription. Subscription fees:

  • Are billed as described at the time of purchase
  • Are non-refundable except as required by applicable law
  • May be modified with reasonable advance notice

The Platform may suspend access to AI Educational Tools for non-payment. Subscriptions auto-renew unless canceled before the renewal date.

No Educational Guarantee

The Platform does not warrant:

  • Academic improvement or specific test results
  • The accuracy, completeness, or reliability of AI-generated content or responses
  • Suitability for specific educational standards, curricula, or learning needs

AI-generated content is provided for supplemental educational purposes only and should not be relied upon as a sole source of instruction.

10. Tutor Marketplace

Independent Contractors

Tutors listed on the Platform are independent service providers. They are not employees, agents, or representatives of Care-N-Care. The Platform does not supervise, direct, or control tutoring sessions.

No Screening or Verification

Care-N-Care does NOT conduct background screening, identity verification, or criminal record checks on tutors, users, or any other individuals on the Platform. The Platform:

  • Does not verify, screen, endorse, or certify any user
  • Does not conduct its own independent investigations
  • Does not guarantee the safety, character, or qualifications of any user

Parents and guardians are solely responsible for evaluating tutors, verifying qualifications, and determining suitability before engaging any services.

No Endorsement

Listing a tutor on the Platform does not constitute an endorsement, certification, recommendation, or approval by Care-N-Care. Parents and guardians are solely responsible for evaluating tutors, verifying qualifications, and determining suitability before engaging any tutor's services.

Tutor Insurance

Tutors may be required to maintain professional liability or general liability insurance as a condition of listing. The Platform does not verify, guarantee, or monitor the sufficiency or validity of such coverage.

Payments for Tutoring Services

Where the Platform facilitates payments for tutoring services, it acts solely as a payment facilitator. The contract for tutoring services is between the parent/guardian and the tutor. Care-N-Care is not a party to any tutoring agreement and bears no responsibility for the quality, safety, or outcome of tutoring services.

11. Third-Party Services & Data Providers

The Platform integrates with, relies upon, or provides access to data and services from third-party providers, including but not limited to:

  • Safety data providers (sex offender registries, crime report databases, incident data feeds)
  • Subscription billing services (for Care-N-Learn subscription management)
  • Payment processors (for subscription billing and tutor payments)
  • Mapping and location services (for group coordination, business discovery, and safety features)
  • AI and educational technology providers (for quiz generation and learning tools)

Care-N-Care does not control, operate, or assume responsibility for any third-party service or data. The Platform's integration with or display of third-party data does not constitute endorsement, verification, approval, credentialing, or recommendation of any kind with respect to such third-party providers, their data, or their services.

You expressly relieve Care-N-Care from any and all liability arising from your use of or reliance on any third-party data, service, or content accessed through the Platform. Your interactions with third-party providers, including payment and delivery of services, are solely between you and the third-party provider.

Third-party services are subject to their own terms, conditions, and privacy policies. Care-N-Care is not responsible for the privacy practices, security, accuracy, or availability of any third-party service.

12. Suspension & Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, pose a risk to other users, or if it is reasonably necessary for us to protect our platform, users, or legal interests. You may stop using the Service and request account deletion at any time.

13. Beta & Early Access Features

Care-N-Care may offer certain features, tools, or services that are designated as "beta," "early access," "preview," or similar ("Beta Features"). Beta Features are provided on an "as is" and "as available" basis and may contain bugs, errors, or other issues.

By using any Beta Feature, you acknowledge that:

  • Beta Features may be modified, suspended, or discontinued at any time without notice
  • Beta Features may not perform as expected or as described
  • Data entered into or generated by Beta Features may be lost or corrupted
  • Care-N-Care's total liability for all claims arising from your use of Beta Features shall not exceed one hundred U.S. dollars (US$100)

Care-N-Care is not obligated to provide support, maintenance, updates, or bug fixes for Beta Features.

14. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not guarantee any particular outcome from your use of the Service.

15. Safety Information Disclaimer

Not a Safety Guarantee

Care-N-Care is a technology platform designed to help families coordinate care and access community resources. The Platform is not a safety service and does not guarantee the safety of any user, child, pet, household, or interaction.

The Platform may provide access to safety-related information, including but not limited to sex offender registry data, crime reports, and incident information sourced from third-party providers and public records. This information:

  • Is provided for informational purposes only as a starting point for evaluating safety in an area
  • Is not reported in real-time and may be delayed, incomplete, or inaccurate
  • Is sourced from third-party providers and public agencies over which Care-N-Care has no control
  • Should not be relied upon as a comprehensive or definitive assessment of safety
  • Does not reflect all potential risks in any given area or interaction

Care-N-Care does not independently verify, interpret, or guarantee the accuracy or completeness of any safety-related data displayed on the Platform. The absence of reported incidents or registered offenders in a given area does not mean the area is safe.

Not a Replacement for Emergency Services

The Platform is NOT A REPLACEMENT FOR EMERGENCY SERVICES. In the event of an emergency, always dial 911 immediately. Do not rely on the Platform to alert authorities, report incidents, or provide emergency assistance.

Not an Insurer

Care-N-Care is not an insurance provider and does not offer insurance coverage of any kind. The Platform's features — including safety data, group coordination tools, and community resources — are not insurance benefits and are not a substitute for insurance coverage, personal judgment, or professional safety assessments.

Assumption of Risk

To the extent permitted by applicable law, your access to and use of the Platform, including all safety-related features and information, is entirely at your own discretion and risk. You expressly acknowledge that:

  • No technology platform can guarantee the safety of real-world interactions
  • You are solely responsible for evaluating risks and making safety decisions for yourself and your family
  • Care-N-Care's provision of safety-related information does not create a duty of care, fiduciary relationship, or special relationship between you and the Platform

16. Release of Liability

To the maximum extent permitted by applicable law, you release Care-N-Care and its officers, directors, employees, agents, and affiliates from any and all claims, demands, damages, losses, and causes of action arising out of or in any way connected with:

  • In-person or virtual interactions between users
  • Tutoring services arranged or facilitated through the Platform
  • Group activities or care arrangements coordinated through the Platform
  • The conduct, acts, or omissions of any user, tutor, or third party
  • Cancellations, rescheduling, no-shows, or unfulfilled care sessions by any user, including any resulting lost wages, missed work, backup care costs, travel expenses, or other consequential damages

17. Limitation of Liability

To the fullest extent permitted by law, Care-N-Care and its officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or loss of profits, data, or goodwill, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

To the extent permitted by law, our total liability for all claims arising out of or related to the Service will not exceed the greater of (a) the amount you have paid us in fees in the 12 months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

Time Limitation on Claims

To the fullest extent permitted by applicable law, any claim or cause of action arising out of or related to your use of the Platform must be filed within one (1) year after the event giving rise to such claim or cause of action. Failure to file within this period shall result in the permanent barring of such claim.

18. Indemnification

You agree to indemnify, defend, and hold harmless Care-N-Care and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your User Content; or (c) your violation of these Terms or applicable law.

Parental Responsibility & Indemnification for Minors

If you are a parent or legal guardian registering a minor or permitting a minor to use any part of the Platform (including AI Educational Tools), you agree to:

  • Exercise ongoing oversight of the minor's use of the Platform, including ensuring that such use is always in accordance with these Terms and all applicable laws
  • Accept the disclaimers, waivers, and limitations of liability set out in these Terms on your own behalf and on the minor's behalf
  • Be fully responsible and liable for the minor's compliance with these Terms and the minor's use of the Platform
  • Indemnify, defend, and hold harmless Care-N-Care and its officers, directors, employees, and agents from and against any and all claims, damages, losses, and expenses arising directly or indirectly from the minor's access to or use of the Platform

19. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or related to them will be governed by the laws of the State of Connecticut, without regard to its conflict of laws principles.

Informal Resolution. You and Care-N-Care agree to first attempt to resolve any dispute informally by contacting us at contact@care-n-care.com. We will try to resolve the dispute within 30 days.

Binding Arbitration. If informal resolution is unsuccessful, all disputes shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, conducted in Fairfield County, Connecticut, except where arbitration is prohibited by applicable law.

Class Action Waiver. You and Care-N-Care agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this class action waiver is found unenforceable, the entirety of this arbitration provision shall be null and void.

Exceptions. Either party may seek injunctive or equitable relief in a court of competent jurisdiction for claims related to intellectual property or unauthorized access to the Service.

Right to Opt Out of Arbitration

You may opt out of the arbitration and class action waiver provisions of these Terms by sending written notice to contact@care-n-care.com within 30 days of first accepting these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Care-N-Care agree that any disputes will be resolved exclusively in the state or federal courts located in Fairfield County, Connecticut.

Opting out of arbitration will not affect any other provisions of these Terms.

20. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on the Platform and update the "Effective Date" at the top.

Changes will become effective no earlier than fourteen (14) days after they are posted, except that:

  • Changes addressing new features or functionality of the Platform may be effective immediately
  • Changes made for legal or regulatory reasons may be effective immediately

We may also notify you of material changes through the Platform, by email, or by other reasonable means. Your continued use of the Platform after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform.

21. Force Majeure

Care-N-Care shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, or third-party service outages.

22. Contact Information

If you have questions about these Terms, please contact us:

My POD Care Inc (Care-N-Care)
Email: contact@care-n-care.com

Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect information in connection with the Care-N-Care Service.

1. Who We Are

My POD Care Inc (“Care-N-Care,” “we,” “us,” or “our”) operates a calendar and communications platform that helps neighbors coordinate care and discover local services. We are the controller of personal information we process in connection with the Service.

2. Scope

This Privacy Policy applies to information we collect about you when you use our website, mobile application, or other services that link to this Policy (collectively, the “Service”).

3. Information We Collect

3.1 Information You Provide

  • Account information: name, email address, phone number, password, neighborhood or general location, and similar details when you create an account.
  • Profile information: information you choose to share about your household, pets, children (e.g., names or nicknames, ages, profile photos, and Dependent Care Notes such as allergies, medical conditions, dietary restrictions, and care instructions), and any preferences for care.
  • Care & scheduling information: bookings, time slots, group memberships, notes about care sessions or arrangements, and real-time GPS location data shared by caregivers during active care sessions.
  • Communications & content: messages, posts, photos (including photos shared in care blocks during care sessions), and other content you submit to groups or send to other users.
  • Business information: if you create a business profile or advertise, we may collect business name, address, description of services, licenses (if you choose to provide them), and contact information.
  • Educational data: quiz responses, learning progress, performance metrics, and other data generated through the AI Educational Tools.

3.2 Information We Collect Automatically

  • Device & log data: IP address, browser type, operating system, device identifiers, pages visited, links clicked, and timestamps.
  • Usage data: interactions with features (such as calendar events created, messages sent), and app performance data.
  • Approximate location: derived from your IP address or general location settings in the app, used to help you connect with local groups and businesses.

3.3 Location Data & Accuracy

The Platform may use location information to provide features such as group coordination, local business discovery, and safety-related data display (including sex offender registry mapping and crime reports).

Location data may be derived from your device's GPS, IP address, or general location settings. Care-N-Care does not guarantee the accuracy, precision, or timeliness of any location-based information, including:

  • The displayed location of registered sex offenders or reported incidents
  • The boundaries or coverage areas of safety data
  • The proximity calculations between your location and points of interest
  • The geographic accuracy of business listings or service areas

Location-based features are provided as informational tools only and should not be relied upon as precise or comprehensive safety assessments. You are responsible for independently verifying any location-based information that may affect decisions about safety or care.

Location Sharing During Active Care Sessions

When a care session is active (for example, when a caregiver is watching a child on behalf of another parent), the Platform may collect and share real-time GPS location data from the caregiver's device with the parent(s) whose child is being cared for.

How it works:

  • Location sharing is active only during an active care session and is automatically deactivated when the session ends
  • Location data is shared only with the parent(s) or guardian(s) whose child is involved in the active care session — it is not visible to other group members, the public, or any third party
  • The caregiver may manually stop location sharing at any time during the session (for example, if a child has been picked up but the parent has not yet confirmed the pickup in the app)
  • Location sharing requires the caregiver's device to have location services enabled; the caregiver may disable location services through their device settings at any time

Care session participant visibility:

  • When a care session (such as a playdate or scheduled care block) is created within a group, all participating parents in that group can see which children are participating in that session
  • This information is shared to enable coordination and is visible only to members of the private group who are involved in the session
  • Children's names (or nicknames) and participation status are the only child information visible to other participating parents — educational data, quiz results, and other profile details are not shared between parents

What we collect:

  • GPS coordinates from the caregiver's device during the active care session
  • Timestamps associated with location updates
  • Session start and end times
  • Participant information (which parents and children are part of a care session)

What we do NOT do:

  • We do not track location outside of active care sessions
  • We do not store historical location trails or movement patterns beyond what is necessary for the active session
  • We do not share caregiver location data with advertisers, data brokers, or any third party
  • We do not track children's devices — location tracking applies only to the caregiver's device during an active session

Caregiver controls:

  • Caregivers can stop location sharing at any time during a session by using the in-app “Stop Sharing Location” control
  • Caregivers can review their location sharing status at any time within the app
  • Caregivers consent to location sharing when they accept a care session

Location data collected during care sessions is considered sensitive data under applicable state privacy laws (including the Connecticut Data Privacy Act). By enabling and participating in care sessions with location sharing, you consent to this collection and sharing as described above.

3.4 Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in, understand how the Service is used, and improve our features. You can control or disable cookies through your browser settings, though this may affect certain functionalities.

4. How We Use Your Information

We use the information we collect for purposes including:

  • Providing, maintaining, and improving the Service and its features.
  • Creating and managing your account and group memberships.
  • Facilitating care scheduling, reminders, and communication between members.
  • Enabling you to discover and interact with local businesses, if you choose.
  • Providing AI-powered educational experiences, including generating quizzes, tracking learning progress, and personalizing educational content.
  • Facilitating connections between parents/guardians and independent tutors through the Tutor Marketplace.
  • Sending service-related notifications, such as changes to a booking or updates to our terms.
  • Monitoring and enforcing compliance with our Terms and Community Guidelines.
  • Protecting our users, our platform, and our legal rights (e.g., fraud prevention, security).
  • Enabling real-time location sharing between caregivers and parents during active care sessions, so parents can see where their child is being cared for.
  • Conducting analytics and improving our user experience, using aggregated and/or de-identified information where possible.
  • Complying with legal obligations and responding to lawful requests from authorities.

5. Legal Bases (Where Applicable)

Where laws require us to have a legal basis to process your personal information (for example, in the European Economic Area or the UK), we rely on one or more of the following bases:

  • Contract: processing necessary to provide the Service you requested.
  • Legitimate interests: such as maintaining and improving the Service, preventing abuse, and protecting users.
  • Consent: for certain uses (e.g., some marketing). You can withdraw consent at any time.
  • Legal obligations: where we must process data to comply with the law.

6. How We Share Information

We may share your information as follows:

  • With other users: information reasonably needed to coordinate within your groups, such as your name, profile details, and content you choose to share. During care sessions (such as playdates or care blocks), participating parents within the same private group can see which children are participating. Caregiver GPS location during active sessions is shared only with the parent(s) whose child is being cared for.
  • With tutors: when you engage a tutor through the Tutor Marketplace, the tutor can see your child's name (or nickname), scheduled session details, and Dependent Care Notes (such as allergies) from the time the session is booked through its completion. After a session is completed, access to Care Notes is automatically revoked; the tutor retains basic session records (date, time, subject, child's name) for bookkeeping and payment purposes. Tutors do not have access to your child's educational data from AI tools, care session history, group membership, or other profile details.
  • With service providers: third parties who help us operate the Service (for example, hosting, analytics, communications, or payment providers). They are only allowed to use your data to provide services to us and must protect it appropriately.
  • With business accounts: if you interact with a business profile, we may share information necessary to complete a transaction or respond to your inquiries.
  • For legal reasons: when we believe in good faith that disclosure is necessary to comply with the law or legal process, protect the rights and safety of our users or the public, or to enforce our Terms.
  • Business transfers: as part of a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate confidentiality protections and continued protection of your data.

We do not sell your personal information to third parties for their own independent marketing purposes.

Categories of Service Providers

The following categories of third-party service providers may receive personal information as necessary to operate the Platform:

Provider CategoryTypes of Data SharedPurpose
Cloud hosting & infrastructureAccount data, content, photos, usage dataPlatform hosting, media storage, and operation
Authentication servicesEmail, password (hashed)Secure login and account management
Payment processorsName, email, payment methodSubscription billing and tutor payments
Sex offender registry providersName, address (general area)Sex offender registry checks during registration
AI/educational technologyQuiz inputs, learning dataAI-generated educational content
Safety data providersLocation (general area)Sex offender registry and safety data display
Email/notification servicesName, email, device tokensService notifications and group invitations
Media storagePhotos, profile images, care block contentSecure storage and delivery of user-uploaded photos
AnalyticsDe-identified usage dataPlatform improvement and performance monitoring

All service providers are contractually required to protect your data and use it only for the purposes described above. We do not permit service providers to use your personal information for their own marketing purposes.

7. Advertising, Analytics & Third-Party Tracking

Current Practices

Care-N-Care does not currently:

  • Display third-party advertisements within the Platform
  • Share personal information with advertising networks or data brokers
  • Use third-party tracking pixels or advertising SDKs
  • Sell or share personal information for targeted advertising purposes

Analytics

We may use analytics tools to understand how the Platform is used and to improve our features. Analytics data is collected in aggregated or de-identified form where possible. Any analytics service providers we use are bound by contractual obligations to protect your data and use it only for the purposes of providing analytics services to us.

Future Changes

If we introduce advertising, third-party tracking, or new analytics tools in the future, we will update this Privacy Policy before doing so, provide appropriate notice, and offer opt-out mechanisms as required by applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention practices include:

  • Account data: Retained for the duration of your active account, plus a reasonable period after account deletion to comply with legal obligations (generally up to 30 days for technical deletion, and up to 1 year for legal/compliance records)
  • Care session location data: Real-time GPS data shared during active care sessions is retained only for the duration of the session and a short period afterward (generally up to 7 days) for dispute resolution and safety purposes, then automatically deleted
  • Educational data (children): Retained for the duration of the child's active profile. Deleted upon parental request or account termination
  • Subscription consent records: Retained for the duration of your account plus 3 years after termination for legal compliance
  • Terms acceptance records: Retained indefinitely as legal proof of consent
  • Usage and analytics data: Retained in aggregated or de-identified form; identifiable usage data is retained for up to 12 months
  • Communications and content: Retained for the duration of your account; group messages are retained as long as the group is active

When information is no longer needed for the purposes described above, we will delete or anonymize it. You may request deletion of your personal information at any time by contacting us at privacy@care-n-care.com, subject to legal and operational exceptions.

9. Your Rights & Choices

Depending on your location and applicable law, you may have rights to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal and operational exceptions.
  • Object to or request restriction of certain processing activities.
  • Receive a copy of your data in a structured, commonly used format where technically feasible.

You can exercise some of these rights through your account settings. You may also contact us at privacy@care-n-care.com.

10. Connecticut and State Privacy Law Disclosures

If you are a resident of Connecticut or another U.S. state with applicable data privacy legislation (including but not limited to California, Colorado, Virginia, and other states that have enacted comprehensive privacy laws), you may have additional rights regarding your personal information.

Your Rights Under State Privacy Laws

Depending on your state of residence, you may have the right to:

  • Access your personal information and obtain a copy in a portable format
  • Correct inaccurate personal information
  • Delete your personal information, subject to certain exceptions
  • Opt out of the processing of your personal information for purposes of targeted advertising
  • Opt out of the sale of your personal information (note: Care-N-Care does not sell personal information — see below)
  • Opt out of profiling in furtherance of decisions that produce legal or similarly significant effects
  • Non-discrimination for exercising your privacy rights

How to Exercise Your Rights

You may exercise your privacy rights by contacting us at privacy@care-n-care.com. We will respond to verifiable requests within the timeframes required by applicable law (generally 45 days, with possible extensions as permitted by law).

To protect your privacy and security, we will take reasonable steps to verify your identity before fulfilling your request. If we are unable to verify your identity, we may ask for additional information.

Appeal Process

If we deny your privacy request, you have the right to appeal our decision. To submit an appeal, contact us at privacy@care-n-care.com with the subject line “Privacy Request Appeal.” We will respond to your appeal within the timeframe required by applicable law. If your appeal is denied, you may contact the Connecticut Attorney General's office at https://portal.ct.gov/AG.

Sale of Personal Information

Care-N-Care does not sell your personal information to third parties. We do not share your personal information with third parties for purposes of targeted advertising. We do not share your personal information with data brokers.

If our data practices change in the future, we will update this Privacy Policy and provide appropriate notice and opt-out mechanisms as required by law.

Sensitive Data

Under certain state privacy laws, some categories of personal information are considered “sensitive” and require explicit consent before processing. For Care-N-Care, sensitive data may include:

  • Children's personal information (educational data, quiz responses, learning progress, profile photos collected through AI Educational Tools and care coordination features)
  • Health-related information (allergies, medical conditions, dietary restrictions, and other health-related details voluntarily provided by parents or guardians in Dependent Care Notes for children and pets — including veterinary information for pets)
  • Precise geolocation data (used for features such as the sex offender registry map, local business discovery, and real-time location sharing during active care sessions)
  • Sex offender registry check results (registry data accessed during registration)

We process sensitive data only with your consent, which you provide during account registration, when enabling specific features (such as the safety map), when accepting a care session with location sharing, or when subscribing to Care-N-Learn. You may withdraw consent for the processing of sensitive data at any time by contacting us at privacy@care-n-care.com or adjusting your settings within the app. Withdrawing consent may affect your ability to use certain features of the Platform.

11. Children's Privacy & COPPA Compliance

The Service is intended for use by adults (18+). Children may use AI Educational Tools only under the supervision and with the consent of a parent or legal guardian.

We do not knowingly collect personal information directly from children under 13. Information about children (such as quiz responses, learning progress, or care-related details) is collected only through the parent or guardian's account and with their consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

Parents and guardians have the right to:

  • Review personal information collected about their child
  • Request deletion of their child's information
  • Withdraw consent for further collection

If you believe we have collected personal information from a child under 13 without appropriate parental consent, please contact us immediately at privacy@care-n-care.com so we can take appropriate action.

Data Collected About Children

Information about children is collected only through and under the control of a parent or guardian's account. The types of data we may collect about children include:

Profile data (provided by the parent or guardian):

  • Name or nickname, age, and profile notes
  • Profile photo (uploaded by the parent or guardian)
  • Care notes, which may include allergies, medical conditions, dietary restrictions, behavioral notes, emergency instructions, and other information the parent or guardian chooses to provide to help caregivers and group members coordinate safe care for children and pets (“Dependent Care Notes”)

Important note about Dependent Care Notes: Care Notes for children and pets may contain health-related information such as allergies, medical conditions, and veterinary or dietary information. This information is considered sensitive data under applicable state privacy laws. You control what information you include in Care Notes — we recommend including only information that is necessary for safe care coordination. Care Notes are visible to members of your private group(s) and to caregivers or tutors during active sessions. They are not used for any purpose beyond care coordination, are not shared with advertisers or data brokers, and are not used for profiling or automated decision-making.

Educational data (generated through AI Educational Tools):

  • Quiz responses and answers
  • Learning progress and performance metrics
  • Time spent on educational activities
  • Subject and topic preferences

Care session content (shared by parents and caregivers within groups):

  • Photos and updates posted to care blocks by parents, guardians, or authorized caregivers during care sessions
  • These photos are visible only to members of the private group associated with the care session

We limit the collection of children's data to what is reasonably necessary to provide the features described above.

We do not collect the following directly from children:

  • Precise geolocation data (location tracking during care sessions applies to the caregiver's device only, never to a child's device)
  • Social media identifiers or contacts
  • Advertising identifiers
  • Audio or video recordings (other than photos uploaded by parents/caregivers as described above)

Children's data is stored within the parent or guardian's account. Children's data is never sold, shared for advertising purposes, or used for profiling. Educational data is shared with AI service providers only as necessary for quiz generation and learning features. Photos shared within care blocks are visible only to group members and are not used for any purpose beyond the care coordination features of the Platform.

Information visible to other parents in your group:

When your child participates in a care session (such as a playdate or care block), other participating parents within the same private group can see your child's name (or nickname), participation status, and Dependent Care Notes (such as allergies and care instructions) that you have added to your child's profile. This information is shared so that caregivers can provide safe and informed care. Other parents in your group cannot see your child's educational data, quiz results, learning progress, or any other profile details beyond what you have chosen to share within the group. If you do not want specific health information visible to group members, do not include it in your child's Care Notes.

Information visible to tutors:

When a tutor is engaged to provide services for your child, the tutor can see your child's name (or nickname), the scheduled tutoring session details (date, time, subject), and Dependent Care Notes (such as allergies and care instructions) from the time the session is booked through its completion. Care Notes are shared with tutors in advance so they can prepare to provide safe and informed services. Tutors cannot see:

  • Your child's full profile or personal details beyond what is necessary for the session
  • Educational data, quiz results, or learning progress from AI Educational Tools
  • Information about care sessions, playdates, or group activities your child participates in
  • Information about other children in your household or group

After a session is completed, the tutor's access to your child's Dependent Care Notes (allergies, medical conditions, and other sensitive care information) is automatically revoked. The tutor retains access to basic session records (date, time, subject, and child's name) for their own bookkeeping, tax, and payment verification purposes. For recurring engagements, access to Care Notes is maintained for the duration of the active booking and revoked when the engagement concludes or is canceled.

Parental Controls

Parents and guardians can:

  • View all data collected about their child through their account dashboard
  • Add, edit, or remove Dependent Care Notes (allergies, medical conditions, care instructions) at any time
  • Control what photos are shared in care blocks and with which groups
  • Request a complete export of their child's data by contacting privacy@care-n-care.com
  • Delete their child's profile, educational data, and associated content at any time
  • Restrict or disable specific features for their child's account
  • Remove photos from care blocks at any time

12. Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, use, alteration, or destruction. However, no system can be completely secure; you use the Service at your own risk, and you should take steps to keep your account credentials safe.

13. Data Breach Notification

In the event of a data breach that compromises the security of your personal information, we will notify affected users and applicable regulatory authorities in accordance with Connecticut law and other applicable state and federal laws. Notification will be provided within the timeframes required by law (generally within 60 days of discovering the breach) and will include:

  • A description of the incident
  • The types of personal information involved
  • Steps we are taking to address the breach
  • Recommended steps you can take to protect yourself
  • Contact information for questions

If you believe your account has been compromised, please contact us immediately at privacy@care-n-care.com.

14. International Data Transfers

We may process and store your information in the United States and other countries where we or our service providers operate. These countries may have different data protection laws than your home country. When we transfer personal information internationally, we take steps to ensure it is protected in line with this Privacy Policy and applicable law.

15. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. If we make material changes, we will provide notice (for example, by updating the effective date or providing an in-app notification). Your continued use of the Service after changes take effect indicates your acceptance of the updated Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

My POD Care Inc (Care-N-Care)
General inquiries: contact@care-n-care.com
Privacy requests and data rights: privacy@care-n-care.com

For privacy-related requests (access, deletion, correction, opt-out), please use the privacy email address for faster processing.

Business & Advertising Terms

These additional terms apply when you use Care-N-Care in a commercial capacity — for example, as a local business, caregiver, or professional promoting services or running advertisements on the platform.

1. Relationship to Member Terms

These Business & Advertising Terms (“Business Terms”) supplement the Member Terms of Use. If you use the Service for any business, commercial, or professional purpose, you agree to both the Member Terms and these Business Terms. If there is a conflict, these Business Terms control for business-related activities.

2. Business Accounts & Eligibility

  • You must have authority to bind the business or organization you represent to these Business Terms.
  • You agree to provide accurate and up-to-date information about your business, including name, address, contact details, and any licensing required by law for the services you offer.
  • You are responsible for complying with all applicable laws and regulations related to your business, including advertising, consumer protection, licensing, tax, and privacy obligations.

3. Business Content & Advertising

Business Content” includes business profiles, listings, posts, promotions, ads, and any other material you share to promote your services.

You agree that Business Content will:

  • Be truthful, not deceptive or misleading, and not omit material information.
  • Comply with applicable laws, including advertising and consumer protection laws.
  • Not promote illegal products or services.
  • Comply with our Community Guidelines.

We may reject, remove, or require modification of any Business Content at our discretion, including for quality, safety, or legal reasons.

4. Fees & Payment (If Applicable)

We may charge fees for certain Business Services, such as promoted listings or paid ads. If fees apply:

  • We will describe applicable pricing, billing cycles, and payment methods at the time of purchase.
  • You authorize us (or our payment processor) to charge your chosen payment method for all applicable fees.
  • Except where required by law, fees are non-refundable.

5. Metrics & Reporting

Any metrics or analytics we provide (such as views, clicks, or interactions) are provided "as is" and may be estimates or subject to change. We are not responsible for your business decisions made based on such metrics.

6. License to Use Your Business Marks

You grant us a non-exclusive, royalty-free license to use your business name, logo, and other marks as reasonably necessary to display your Business Content on the Service and in promotional materials showing how the Service works (for example, screenshots in marketing materials).

7. No Guarantee of Results

We do not guarantee any particular performance or outcome from Business Services, such as a specific number of impressions, clicks, leads, bookings, or revenue.

8. Termination of Business Services

We may suspend or terminate your Business Services at any time, including if you breach these Business Terms, our Member Terms, or our Community Guidelines, or if we discontinue some or all of our Business Services.

9. Additional Disclaimers & Liability

To the fullest extent permitted by law, our disclaimers and limitations of liability in the Member Terms of Use also apply to our Business Services. In addition, you agree that any claim related to Business Services must be brought within one year of the event giving rise to the claim.

Community Guidelines

These Guidelines explain how we expect members and businesses to behave on Care-N-Care. They are part of our Terms and help keep neighborhood care coordination safe, respectful, and useful.

1. Purpose of Care-N-Care

Care-N-Care exists to help neighbors coordinate care and support one another — for children, pets, and households — and to connect with trusted local providers. Everything you post should support this purpose.

2. Real Identity & Authenticity

  • Use your real name and accurate information in your profile.
  • Do not impersonate anyone or misrepresent your relationship to a child, pet, or household.

3. Safety & Respect

  • Communicate respectfully. Harassment, bullying, and threats are not allowed.
  • Do not post hateful or discriminatory content targeting individuals or groups.
  • Do not share content that glorifies self-harm, violence, or dangerous behavior.

4. Care-Specific Guidelines

  • Do not post photos or videos of children you do not have permission to share.
  • Respect the privacy of families, homes, and locations; do not share sensitive personal details publicly.
  • Follow all laws and best practices for child and pet safety during care arrangements.
  • Tutors must represent their qualifications, experience, and credentials honestly and accurately.
  • Do not use AI Educational Tools to generate content for purposes other than personal educational use.

5. Prohibited Content & Activity

  • Illegal goods or services, including drugs or weapons.
  • Fraudulent schemes, scams, or deceptive offers.
  • Spam, irrelevant self-promotion, or repetitive posting.
  • Sharing private information about others without consent ("doxxing").
  • Any content involving exploitation or abuse of children or vulnerable individuals.
  • Misrepresenting tutor qualifications, certifications, or subscription status.
  • Using AI-generated educational content for academic dishonesty or misrepresentation.

6. Local Businesses & Promotion

  • Businesses should be honest, transparent, and responsible in how they present their services.
  • Do not post fake reviews or request others to post misleading endorsements.
  • Follow all advertising laws and our Business & Advertising Terms.

7. Reporting & Enforcement

We encourage users to report content or behavior that may violate these Guidelines. We may take actions such as:

  • Issuing warnings or education to the member.
  • Removing or editing content that violates our policies.
  • Temporarily or permanently suspending accounts or access to features.
  • Notifying law enforcement if we believe there is a risk of harm or illegal activity.

We reserve the right to enforce these Guidelines in our discretion and consistent with our Terms and applicable law.

8. Updates to These Guidelines

We may update these Community Guidelines over time. We will indicate when they were last updated and may provide additional notice if changes are significant. Your continued use of the Service means you agree to the updated Guidelines.

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